Price shown is per day and you will be charged both for your day of arrival and departure. For this reason, a minimum charge amounting to 3 days boarding applies and this is your deposit. Your booking is not confirmed until the deposit is received. (See T&C's)
When booking, you will be asked to select a drop off and collection time within our normal opening hours. Please let us know if you are unable to stick to the times you have selected as soon as possible.
All pens are luxury sized capable of housing up to 4 cats from the same family; much more spacious than standard pens!
Price includes bedding, toys, feed, treats, grooming (if your cat likes it) and cuddles. We provide James Wellbeloved Adult Fish & Rice dry cat food and Whiskas/Felix/Purina Gourmet wet food at no extra cost but you are welcome to provide your own. We cannot provide prescription food but are happy to feed it - please bring enough for the duration of your cat/s stay. All feed is weighed and recorded daily.
Once your booking has been accepted you will be emailed a confirmation and total amount due. A deposit equal to 3 days confirms your booking (or the full amount if your arrival date is within 7 days of booking). Payment can be made by card by clicking on the link in the email.
Cat scratch posts and/or a grooming arch can be added to your booking at a cost of £8.50 each. These are then yours to take home. We don't re-use these items to minimise cross infection.
The balance is required on drop off and we can accept cash or card payments.
Medication can be administered if required and if your cat is happy to take it! Full instructions must be provided at drop off along with details of your named vet. If your cat needs insulin injections or thyroid medication that must be spaced 12 hours apart there is charge of £1 for out of hours contact.
A Cat Grooming Arch and/or Scratch Post can be added to your cat's pen, priced at £8.50 each. These are brand new and yours to take home at the end of your cat's stay.
When booking, leave a note in the comments box to let us know what you would like and we'll add it to your invoice for payment on arrival